It has been my experience that people become librarians and work in libraries not to hide themselves away among stacks of books but to actually help others. This past week as the fall semester began, UK Libraries employees from diverse areas and departments, both public service and technical services and including the Dean’s office, volunteered at a help desk on the first floor of Young Library to assist new and returning UK students.
Students seemed reassured to see a temporary mobile desk as they entered the large building that said “help desk.” They did not hesitate to ask our faculty and staff for directions, for information regarding UK Libraries, or for general information about the university. As important, our employees enjoyed their interaction with the students and it reinforced for all of us one of our primary missions – serving students.
Looking ahead, UK Libraries will explore how we can become more involved in UK recruiting at Preview Nights for high school students around the commonwealth and throughout the region. We want to ensure that, as students make their college choices, they realize that UK Libraries offers them unsurpassed access to unique collections, a wealth of information services, and individualized assistance.